But we’d like to assure you, you will definitely get the money, just like previously you did 43 times. 3) Would you like to make a claim directly to the game provider? The money was credited onto your account. Also, please feel free to make an official claim at CASINO GURU/directly to the game provider.
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Should you believe some of them were violated-please point out.Kind regardsDear ChristianHave you received the winnings yet? First and foremost it is known for its classic atmosphere and generous variety of slots, bonuses and loyalty program.
Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes. Veryfication process took over 3 weeks , when ye got involved it was sorted same day 🙂 update to follow once money gets to my account … Please kindly make a complaint at CasinoGuru or provide me with part of your e-mail, so that I will be able to identify you. Actually the Vulkan Vegas bonus is undoubtedly the best no deposit bonus but it is useless if you do not get paid the money
You may notify us in here when done, it will be approved immediately. Dear FateStayWe are truly sorry about the issue. Hello Usually not ratingSorry you’ve faced issues. We kindly ask you to request the withdrawal once again. Looks like there is bank-related issue. Can you tell us more about your issue?
Dear MarioCongratulations on your win! Your feedback is important to us. If there’s anything specific you’d like us to look into or if you’ve encountered an issue, please share your Player ID so we can assist you properly.
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In the end, you just don’t give me my money and just hold me up, I’ve probably already written to the support more than 10 times and they always say the same thing, I should wait a few more days, but I’m sure they will would tell me the same thing a year from now. Dear AnnelieseThank you for your feedback.Casino is a game of chance, you can win and you can lose. Should you like to leave a feedback to the game developer directly – please kindly let us know.
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Can you please provide your account ID in order to investigate? The thing is that you were playing with a bonus, and every bonus has its limitation. All withdrawals are approved according to T&Cs of the casino.
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In case you have any doubts about your withdrawals, you can always at any time set the gambling limits. Our games operate under strict regulations to maintain fairness. As a licensed casino, we are committed to ensuring fair play and transparency. Dear LeopoldWe regret to hear about your experience and concerns with our games.
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- It is 1058 euros, but the money is not paid to me, which is very frustrating for me because I am in a not so good financial position and can use every cent.
- Dear MarkusVulkanvegas is an operator, not the game provider.
- Your request will be handled in accordance with our responsible gaming policies.Please note that all games operate with certified RNG technology and outcomes are random; deposits do not guarantee wins.If you wish to proceed with permanent self-exclusion, please contact our support team via official channels so it can be applied immediately.
Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you’d like to know how the games work, and what RTP is. Would you like to make a claim to a game provider directly? Dear SabrinaIn that case, please provide an official response from your bank to our support. Please kindly contact your bank re the issue. The support has also provided you with a confirmation that the withdrawal was indeed successful.
- Indeed, all the withdrawals are approved according to T&Cs of the casino.
- As a licensed casino, we are committed to ensuring fair play and transparency.
- Can you please share your account in order to investigate?
- In any case, we do guarantee you’ll get the money.
Please enjoy a bonus from VulkanVegas. Hello Christian Thank you for your feedback! Please provide as much information as you can, we are here to help you! Sorry, HerbertBut we cannot find any user registered with the e-mail you’ve provided. Can you please share your account ID in order to investigate?
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Can you please confirm you’ve received the winnings? Dear Tobias According to our records, all the withdrawals were completed. The transaction was now approved. Hello Tobias Congratulations on you win!
Please mind, casino and slots themselves – is a game of chance. We are sorry you lost the funds, may we ask if anyone pushed you to continue playing? All withdrawals will be approved according to T&Cs specified. If you do not agree with any of the aspects, or believe the casino violated the T&Cs, please kindly make a complaint at CasinoGuru. Thus, the amount of 60 eur was transferred to your real money balance, and you were able to withdraw the funds. Dear RobinThank you very much for your feedback!
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Dear Tsi Congrats on your win! We wish you luck and huge wins! Dear annemarie Thank you for you for your feedback! Hello, I also have problems to withdraw from Vulkan, I already verified my account and requested the withdrawal, after 3 weeks I received the confirmation of a payment of 500 (I requested 5000) which was rejected the next day, this happened with 2 requests more. Please tell me – was your account blocked or something? Would you please let me know part of your e-mail on the Site so that we could identify you / or feel free to make a complaint, will investigate in no time.
1) Can you please provide your account ID in order to investigate? Since Vulkanvegas is only an operator, we do not produce games, or have an influence on game outcome. Also, please feel free to make an official claim at casino guru/directly to the game provider. Are you 100% certain you play at a legit vulkanvegas website?
Dear MarkusVulkanvegas is an operator, not the game provider. Hello Faouzi Can you please provide your account ID in order to investigate? Can you please provide your account ID in order to monitor?
Please kindly answer the question re addiction, can you control the game? Also, kindly let us know if your account is verified and if you are suffering from gambling addiction. Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games.
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Your feedback is important, and we aim to address any issues promptly.Please provide your player ID so we can investigate your case and ensure everything is functioning correctly. I want to withdraw the money from vulkan vegas, I just wait for the account to be validated for 14 days, I receive notifications from them with the bonuses, only the validation e-mail does not. Dear MilosPlease kindly provide your account ID in order to investigate. Please help with the casinos that give you the opportunity to play free slots without putting money if you win what happens you can claim the winnings vegas casino app download apk or not Please kindly provide your account ID and the disputed transaction ID. Hello MarcSorry you faced issues.Can you please provide your account ID in order to investigate?